Terms and Conditions on Pre-Orders

By placing a preorder with us, you are agreeing to the following terms and conditions:

  1. Once payment has been made, it is NON-REFUNDABLE and NON-TRANSFERABLE. Payment can only be refunded or transferred at seller's discretion.
  2. An SMS & EMAIL will be sent once the item is ready for pick up or for shipping.
  3. The shipping fee will be shouldered by the buyer if they wish for their order to be shipped directly to their address.
  4. (For partial payment customers) Full payment must be made within 15 days of being notified via SMS or EMAIL. Automatic cancellation and forfeiture of deposit will occur if unclaimed within the given time.
  5. We will do our best to give the best condition for our preorders but cannot guarantee mint or 10/10 boxes.
  6. ETA may change without prior notice due to adjustment of release date or delay in shipment from our supplier. Manufacturing delays with Funko is not a valid reason for cancellation.
  7. If there is a cancellation from the manufacturer or unforeseen event, Pops PH will provide a full refund.
  8. If you have multiple pre-order items in your order, the order will be shipped once all of the items have arrived.
  9. In case some pre-order items arrive early and you want them to be shipped in advance, you have to pay an additional fee to ship them separately.